Leadership

The people behind faster credit repair.

A small, focused team combining decades of credit-industry experience with modern digital tools — built around one belief: better credit shouldn't take years.

A CreditFixScore executive leading a meeting — discussing strategy with team members in a modern office
14+
Years in business
3
Bureaus disputed
100%
Digital workflow
Michael J. Reynolds, Founder & CEO
No. 01 / 05 Founder & CEO

Michael J.Reynolds

With over 14 years of experience in consumer finance and credit solutions, Michael founded CreditFixScore in 2012 to revolutionize credit repair through technology and transparency. His vision continues to drive the company's commitment to fast, digital results for everyday Americans.

Founder, 2012Consumer FinanceStrategy
Sarah Elizabeth Thompson, Chief Client Success Officer
No. 02 / 05 Chief Client Success Officer

Sarah ElizabethThompson

Sarah brings 12 years of experience in financial services and customer advocacy. She leads our team of credit specialists and ensures every client receives personalized guidance and real-time support through our digital platform.

12 yrs Financial ServicesClient Advocacy
David Alan Cooper, Head of Dispute Operations & Compliance
No. 03 / 05 Head of Dispute Operations & Compliance

David AlanCooper

A veteran of the credit industry with deep knowledge of FCRA regulations, David oversees all dispute strategies and ensures strict compliance with federal consumer protection laws. His meticulous approach has helped thousands of clients successfully challenge negative items.

FCRA SpecialistComplianceDisputes
Jennifer Marie Lawson, Director of Technology & Innovation
No. 04 / 05 Director of Technology & Innovation

Jennifer MarieLawson

Jennifer leads the development of our proprietary digital platform. With a background in fintech and user experience design, she is passionate about making credit repair faster, simpler, and more accessible from any device.

FintechUX DesignPlatform
Robert Thomas Whitaker, Senior Advisor & Compliance Director
No. 05 / 05 Senior Advisor & Compliance Director

Robert “Rob” ThomasWhitaker

Rob has spent more than 15 years working with credit bureaus and creditors. He provides strategic oversight and ensures every dispute letter meets the highest legal and ethical standards.

15+ yrs Credit BureausLegal Standards

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